1. Tata Consultancy Services (TCS) – TCS is one of the largest BPO companies in Mumbai, offering a wide range of services including customer service, technical support, and back office operations.
2. Accenture – Accenture is a global consulting and outsourcing company with a strong presence in Mumbai. They specialize in providing services in areas such as finance and accounting, HR outsourcing, and procurement.
3. Wipro – Wipro is another leading BPO company in Mumbai, offering services such as customer care, data entry, and telemarketing.
4. Infosys BPM – Infosys BPM is the business process management arm of Infosys, providing services in areas such as finance and accounting, HR outsourcing, and procurement.
5. Genpact – Genpact is a multinational BPO company with a significant presence in Mumbai. They offer services in areas such as finance and accounting, customer service, and supply chain management.
6. Tech Mahindra – Tech Mahindra is a leading provider of BPO services in Mumbai, specializing in areas such as IT support, customer service, and back office operations.
7. Firstsource Solutions – Firstsource Solutions is a top BPO company in Mumbai, offering services in areas such as customer support, data entry, and revenue cycle management.
8. Sutherland Global Services – Sutherland Global Services is a global BPO company with a strong presence in Mumbai, providing services in areas such as customer care, technical support, and back office operations.
9. EXL Service – EXL Service is a leading provider of BPO and analytics services in Mumbai, specializing in areas such as finance and accounting, healthcare, and insurance.
10. Capgemini – Capgemini is a global consulting and outsourcing company with a significant presence in Mumbai. They offer services in areas such as customer service, finance and accounting, and IT support.
Important facts about BPO companies in Mumbai:
– Mumbai is one of the major hubs for BPO companies in India, thanks to its well-developed infrastructure, skilled workforce, and strategic location.
– BPO companies in Mumbai cater to a wide range of industries, including IT, healthcare, finance, and telecommunications.
– These companies provide a variety of services, ranging from customer service and technical support to finance and accounting, data entry, and back office operations.
– BPO companies in Mumbai often operate 24/7 to cater to clients from different time zones around the world.
– Many BPO companies in Mumbai focus on providing high-quality services and ensuring data security and confidentiality for their clients.